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Title
Text copied to clipboard!Marina Manager
Description
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We are looking for a Marina Manager to oversee the daily operations, safety, and customer service of our marina facility. The Marina Manager is responsible for ensuring the smooth functioning of all marina activities, including dock management, boat slip assignments, maintenance, and staff supervision. This role requires a proactive leader with excellent organizational and communication skills, as well as a strong understanding of marina operations and customer relations. The ideal candidate will be able to manage budgets, enforce safety regulations, and provide exceptional service to boat owners, guests, and vendors. The Marina Manager will coordinate with local authorities, manage emergency situations, and ensure compliance with environmental and safety standards. Key responsibilities include supervising marina staff, scheduling maintenance and repairs, managing reservations and billing, and promoting marina services to attract new customers. The Marina Manager must be able to resolve conflicts, handle customer inquiries, and maintain accurate records of all marina activities. This position requires flexibility, as work hours may include weekends, holidays, and evenings, especially during peak boating seasons. The successful candidate will possess strong leadership abilities, a customer-focused attitude, and the ability to work effectively in a fast-paced, outdoor environment. Previous experience in marina management or a related field is highly desirable. If you are passionate about boating, customer service, and facility management, we invite you to apply for this rewarding and dynamic position.
Responsibilities
Text copied to clipboard!- Oversee daily marina operations and staff.
- Manage boat slip assignments and reservations.
- Ensure compliance with safety and environmental regulations.
- Coordinate maintenance and repair of marina facilities.
- Handle customer inquiries and resolve conflicts.
- Monitor budgets and manage billing processes.
- Promote marina services to attract new customers.
- Maintain accurate records of marina activities.
- Supervise and train marina staff.
- Respond to emergencies and coordinate with local authorities.
Requirements
Text copied to clipboard!- Proven experience in marina management or related field.
- Strong leadership and organizational skills.
- Excellent communication and customer service abilities.
- Knowledge of boating, marina operations, and safety regulations.
- Ability to manage budgets and financial records.
- Flexibility to work weekends, holidays, and evenings.
- Problem-solving and conflict resolution skills.
- Familiarity with maintenance and repair procedures.
- Ability to work outdoors in various weather conditions.
- Proficiency with marina management software is a plus.
Potential interview questions
Text copied to clipboard!- What experience do you have managing a marina or similar facility?
- How do you handle customer complaints or conflicts?
- Describe your approach to staff supervision and training.
- How do you ensure compliance with safety and environmental regulations?
- What strategies would you use to attract new customers to the marina?
- Are you comfortable working flexible hours, including weekends and holidays?
- How do you prioritize maintenance and repair tasks?
- Describe your experience with budgeting and billing processes.
- What steps would you take in an emergency situation at the marina?
- Are you familiar with marina management software or related tools?
